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FAQs

If after browsing our FAQs your question hasn't been answered,

please get in touch

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1.

How can I book a table?

Please book your tables through our reservations page -IbericoTapas.com/bookings

You can choose to dine with us at our bar seating or table seating.

4.

Do you have outside seating?

Our restaurant is located beneath the historical National Justice Museum, dating back to the 14th Century.

Therefore we do not have access to street or outside dining.

7.

We have a few friends in the area who want to join us - that that possible?

If we have the tablespace and extra seats available to accommodate the additional guests, we welcome them to join you for your meal.
However, our tables are usually pre-booked. Therefore, we'd recommend when you make your booking for your table you book for the number of guests joining you.

2.

Do you have room for walk-ins?

Whilst we have limited tables to maintain safe distances for our customers and staff, we are unable to save tables, especially for walk-ins.

We recommend booking your table with us to avoid disappointment.

5.

Are you open for lunch during the week?

We are open for evening dining during the week, with lunch and evening dining available on Saturdays.


BOOKING TIMES
Tuesday - Friday 
5 pm - 10 pm 
Saturday 
12 pm - 3 pm & 5 pm - 10 pm 

8.

From my text confirmation of my booking, I have responded with CONFIRM / CANCEL - have you received this message?

We have received your message!

Thank you for...

• confirming your booking, we look forward to welcoming you to dine with us!

• letting us know you can't make it - we hope to see you again soon!

3.

How long do we have our table for?

Every table has 2 hours to enjoy our delicious tapas menu, extensive drinks selection, and sweet choices to finish.

6.

Your opening hours say you are closed from 3 pm - 5 pm on Saturdays - if I have booked a table for 2.30 pm would I have to leave by 3 pm?

No, our last lunch reservation is at 3 pm, but all tables are welcome to stay for up to 2 hours from their reservation time to enjoy their meal.
We will require your table back for 5 pm when our evening service begins.

 

1.

Where are you?

Our restaurant is situated on the lower floor of The Shire Hall, beneath the Justice Museum, in the historical Lace Market, Nottingham.
To enter our restaurant please go through the tall iron gates and follow the hallway to the left. You can reach us by tram, car, bus and taxi.

Head to the map on our CONTACT PAGE to find directions directly to our restaurant. 

2.

Do you have wheelchair access?

Our restaurant is at street level. We also have a mezzanine dining area at the same level, which is perfectly accessible for wheelchairs. 
As the building we are located in - The Shire Hall - is a listed building, we do not have a wheelchair accessible/disable WC.
To reach our WC, you must go down a few steps and through the main restaurant.

3.

Are you child friendly?

Children are welcome to dine with us and try our range of dishes. We don't have a child's menu but will always help to accommodate in any way we can.


We would like to just make you aware that Friday and Saturday evenings are busier and therefore louder, so may not be suitable for very young children after 7 pm.

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1.

Do you have a children's menu?

We don't have a child's menu but will always help to accommodate in any way we can.

4.

Do you cater for food allergies?

Yes!

Our menu has a key to show which dish contains dairy, gluten, nuts or is vegetarian - please let our servers know when you place your order what allergy you have.

We also have a specific vegan menu - please ask your server for this menu when you sit down.

 

PLEASE BE AWARE

Iberico currently holds a five-star food hygiene rating and takes steps to ensure safe food management, however as our dishes are created in the same space, cross-contamination may occur. Although we can modify and make sure your dishes don't contain the allergens you are allergic to, we can not be 100% certain. 

2.

Do you have a vegan menu?

Yes!
You can preview the vegan menu through our
MENU PAGE.
Please ask your server for this menu when you arrive at your table.

5.

Why do you recommend ordering as a group rather than individually?

Our dishes come out of the kitchen as and when they are ready - some plates are created and cooked quickly, whilst others can take longer to arrive at your table.


Ordering as a group means everyone can enjoy the dishes together rather than waiting specifically for theirs to arrive. 
We also wouldn't recommend waiting for all the dishes to arrive first before beginning your meal, as mentioned before, some plates take longer than others - we wouldn't want your dishes to go cold!


We always aim to get your dishes to you as quickly as possible, but please be aware there can be a short delay during busy periods.

3.

How many dishes would you recommend per person?

We would recommend 2 - 3 dishes per person.
 

 

1.

Can I have my gift card purchase emailed to me as a digital voucher?

Our gift cards are created as a physical card for you to use in our restaurant, so we are unable to email your gift card as a digital voucher.

They can be collected from our restaurant or posted to you or the recipient.

4.

Can I use my Iberico World Tapas gift card at your sister restaurants - Bar Iberico or World Service Restaurant?

No - our gift cards are created and designed especially for our restaurant till system and can only be redeemed within Iberico World Tapas.

If you'd like a gift card for our sister restaurants, please follow the links below - 

BarIbericoTapas.com/online-store
WorldServiceRestaurant.com/onlinestore

2.

Can I pick up my gift card from your restaurant?

Absolutely - feel free to collect your gift card at any point during our restaurant opening hours:


Tuesday - Friday 
5 pm - 10 pm 
Saturday 
12 pm - 3 pm & 5 pm - 10 pm 

3.

My gift card expired whilst we were in lockdown due to Covid-19 - what should I do?

All gift cards that have expired whilst we were closed by the government will be extended to the end of 2021. 

You don't need to do anything to your gift card, just bring it along the next time you dine with us and let our team know when you are seated.